Returns & Exchanges
At Microplay Newmarket, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund or exchange. All returned apparel must be unworn, unwashed, and include original tags to be eligible for processing.
Initiate Your Return
Visit our online portal or contact our customer service team with your order number to request a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging and include the printed return form inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing